Return Policy
Thank you for choosing DecorHubUSA we strive to provide exceptional products and service. Please review our return and refund policy:
1. Merchandise Returns:
All returns, regardless of reason, require authorization. Returns due to buyer's remorse must be in the original package, in re-sellable condition, and returned within 30 days of receipt at your expense. Credits will be issued upon receipt and inspection at our warehouse.
2. 30-Day Guarantee Against Manufacturer Defects:
We stand by the quality of our products with a 30-day guarantee against manufacturer defects. Returns are accepted only with a valid return authorization number. For a Return Authorization Number, please email us at info@decorhubusa.com
3. Cancellation of Orders:
To cancel an order, please contact us at info@decorhubusa.com cancellation requests will be reviewed based on the order's processing status. Orders already in transit may be subject to a 10% of the product price restocking fee, and return freight charges may apply.
4. Refused Orders:
If an order is refused by you, a 10% of the product price restocking fee and return freight charges will apply.
1. Merchandise Returns:
All returns, regardless of reason, require authorization. Returns due to buyer's remorse must be in the original package, in re-sellable condition, and returned within 30 days of receipt at your expense. Credits will be issued upon receipt and inspection at our warehouse.
2. 30-Day Guarantee Against Manufacturer Defects:
We stand by the quality of our products with a 30-day guarantee against manufacturer defects. Returns are accepted only with a valid return authorization number. For a Return Authorization Number, please email us at info@decorhubusa.com
3. Cancellation of Orders:
To cancel an order, please contact us at info@decorhubusa.com cancellation requests will be reviewed based on the order's processing status. Orders already in transit may be subject to a 10% of the product price restocking fee, and return freight charges may apply.
4. Refused Orders:
If an order is refused by you, a 10% of the product price restocking fee and return freight charges will apply.
Contact Us:
For any questions, concerns, or assistance, please reach out to our customer service team during the specified hours or email us at info@decorhubusa.com
We appreciate your understanding and cooperation. Your satisfaction is our priority.
Business Information
CUSTOMER SERVICE HOURS
M O N - SUN
08:00 AM to 06:00 PM
Legal Business Name: DecorHubUSA
Domain Name: decorhubusa.com
Email: info@decorhubusa.com
Phone Number: +1 786-625-3653
Physical Address: 5539 Casa Martin Dr, Katy, Houston, TX 77449, United States
Last Updated: [01-FEB-2024]